Inventory and order operations
Stock, orders, returns and 3PL coordination kept on a routine so orders ship on time.
Who it's for
Sellers whose growth is creating stock-outs, late dispatches or messy returns.
Problems this solves
- Stock-outs on best sellers
- Late or cancelled orders hurt shop ratings
- Returns are processed inconsistently
- 3PL issues are noticed too late
Deliverables
- Daily order and dispatch checks
- Stock cover report with reorder flags
- Returns handling procedure
- 3PL issue log and escalation routine
How the engagement works
Step 1
Diagnose
We map how orders, stock and returns flow today and where they break.
Step 2
Plan
We agree priorities, owners and the KPIs we will report on before any work starts.
Step 3
Implement
We run daily checks and coordinate with your 3PL against an agreed routine.
Step 4
Review
Weekly updates against the agreed KPIs, with a monthly review of what to change next.
What we need from you
- Channel and 3PL access
- Supplier lead times
- Returns policy
What you receive
- Daily operations log
- Weekly stock cover report
- Returns procedure
KPIs we report on
- Late dispatch rate
- Cancellation rate
- In-stock rate
- Return processing time
Scope boundaries
- We don't hold or ship inventory ourselves
- Carrier and 3PL contracts stay with you
Questions about this service
Do you work with my existing 3PL?
Yes. We coordinate with whichever fulfilment partner you use.
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